Technical Support
In order to best enjoy Videatives products your computer must meet certain requirements. Please review the list of computer system and software requirements prior to enrolling in a Videatives eCourse or downloading a Videatives Download.
Computer System Requirements
Windows
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor - Intel / AMD
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 800x600 screen resolution or higher
- CD-ROM drive
- Speakers for audio
- Windows Vista or later
- Broadband Internet connection recommended (ISDN/DSL/CABLE)
Macintosh
- An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor or better
- 2 GB of RAM or better
- 800x600 screen resolution
- CD-ROM drive
- Speakers for audio
- Mac OS X v10.6.6 (Snow Leopard) or later
- Broadband Internet connection recommended (ISDN/DSL/CABLE)
• Adobe Reader - Adobe Acrobat Reader can be downloaded for free from Adobe's web site by clicking here.
• Apple QuickTime - Apple QuickTime Player can be downloaded for free from Apple's QuickTime web site by clicking here. The Apple QuickTime Player works for both Windows and Macintosh based computers.
• Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, or Google Chrome - Microsoft Internet Explorer is installed by default on most Windows systems. Make sure you are running the most recent version which can be dowloaded here. Apple Safari is installed by default on all Mac systems. Safari can be downloaded here. Mozilla Firefox can be downloaded here. Google Chrome can be downloaded here.
